Social Accountability

Project Abstract

A society in which people are not informed about government functions and systems typically breeds an environment in which corruption and poor service delivery can thrive. However, it is known that information and communication technologies (ICTs) can be strategically used to improve access to public services, to increase the efficiency, transparency and accountability of government and political processes, as well as to empower citizens by enabling them to participate in government decision-making processes. At local levels, pro-poor ICT-based governance and public service delivery strategies and applications can be applied so as to contribute to poverty reduction and development within the larger context of achieving the Millennium Development Goals (MDGs).

WOUGNET plans to make strategic and innovative use of ICTs in order to increase the capacity of grassroot populations to demand better services from their leadership. In particular, the project will target women, through their community based organizations and women groups, who will be supported to be able to monitor service delivery in their districts and to fight corruption through exposure of poor service delivery. WOUGNET in collaboration with like-minded partners will establish a platform for documenting and disseminating the voices of grassroot people on corruption and poor service delivery in different locations of Uganda. Through the initiatives of WOUGNET and partners, the population will be made aware of the expected services within their communities that they should take advantage in order to improve their livelihoods and for poverty reduction – and hence aware and empowered on the need to have good governance and service delivery within their communities.

Target groups and target geographical area of project

WOUGNET will work in five districts of Apac, Kole, Oyam, Amuru and Gulu all located in northern Uganda. Of these, Apac, Kole and Amuru will be considered as focal districts and will be host to workshops, meetings and other activities planned for the project. Oyam and Gulu are also being targeted by the project given their proximity to the focal districts, and the presence of active WOUGNET members and partners in the districts. Representatives from Oyam and Gulu will be invited to participate in workshops, meetings and other activities planned for the project.

Within each of the five districts, WOUGNET will identify women’s groups and community based organizations at village/parish level whose capacity will be strengthened in terms of their ability to monitor service delivery and to fight corruption through exposure of poor service delivery as a result of corruption.
Within each district, one county will be selected from which two sub-counties will be selected for the project activities. Three villages/parishes will be selected per sub-county, making for a total of 30 villages in which the project will be operational. One CBO/women’s group will be selected to partner and represent the project per village. These CBOs/women’s groups typically have membership of 20-30 people, and hence the project will directly reach out to 900 people to collectively serve as monitors and reporters on service delivery within their communities.

WOUGNET proposes the five districts because of her experience working in the area on other projects for the last 7 years with project offices in Apac and Amuru where coordination of activities could be made possible and also the already existing strategic partnerships with some of her network member organizations. The map below highlights the areas of operation for the proposed project.
Project objectives

WOUGNET seeks to strengthen the capacity of local grassroots people to be able to monitor service delivery in their districts and to fight corruption through exposure of poor service delivery as a result of corruption. In so doing, the targeted population will also be made aware of public services that they should be taking advantage of for improved livelihoods and poverty reduction. The beneficiaries of this project include direct beneficiaries who are grassroot people and local community based organizations (CBOs) from the five selected districts. The target is to have 75% women and women-led CBOs. Indirect beneficiaries include users of the information materials and publications, radio listeners from across the five districts and beyond as well as anti-corruption agencies and civil society organizations in the country.

In line with this focus, the proposed project has three specific objectives:

  • To create awareness on the need to have good governance and service delivery among the grass-root communities and local Community Based Organizations (CBOs) in five districts of Northern Uganda
  • To build capacity in ICT skills among the communities and Community Based Organizations (CBOs) to enable them collect, package and disseminate information on corruption and poor public service delivery from their localities to the wider public.
  • To document and disseminate voices of the grass-root communities so as to raise awareness on corruption and poor service delivery in five districts of Uganda so that the public can  generate debate and cause change

It should be noted that while WOUGNET will have most of its activities in five districts, through partnerships with other organizations working on the same issue, the grassroot voices will be sourced from different parts of the country as well.

Addressing the above objectives is expected to yield the following results:

  • Awareness conducted on the need to have good governance and service delivery among districts targeting local grass-root women and CBOs in the five districts.
  • ICT Capacity of local grass-root people and CBOs strengthened.
  • Collaboration and partnerships created between the local grass-root people and CBOs to monitor public service delivery.
  • Voices of the grass-root people on corruption and poor service delivery documented and disseminated to reach to the wider public.

Below is the USHAHIDI Map embedded.