March 2019: Determining how your internet connection is working

Have you ever been there and wondered why is my connection on but am not connected to the internet? Well worry no more today in this article we are going to look at the basic steps of how to troubleshoot your internet connection.

Forst things first check if the adapter has an issue by troubleshooting it.

 

you can get this by right clicking on the network Icon at the bottom right corner

After hitting the troubleshoot option the computer will try to fix for you the issues if any mostly it does the resetting of the adapter. This can also be achieved from the hardware side where you turn off and on the network adaptor. Some laptops have this option as a second function on their laptops (Fn) other have it as a first option while other have it as a hardware switch.

If doing so does not help what you have to do is check your router settings or restart your internet connection.

Pinging is a way to see if the there are packets sent out of your computer or packets received and you can basically ping any website or a basic 8.8.8.8

To fire up a command prompt that will guide you press the Windows and R (Win+R) keys together

Once this is done you will see a run command box type in it cmd and press enter

After pressing enter a dark window will open and this is where you will type in your ping command

At the blinking point type in ‘ping URL’ you want to test like below

Hit enter and wait for results.

From this test sent packets are 4 received are for and lost is none if there was any packet lost due to bad connection it would be shown and a percentage loss will be there.

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Feb 2019: [Too Slow!] Fix: Windows 10 APPs Take Forever to Load

Are you frustrated by the slow boot problem on Windows 10? Many users are struggling with this problem, especially those using Windows 10 upgrade from other Windows version. Some Windows users are finding that their Windows 10/8 APPs take a long time to load. Yet other Windows 8.1 users are finding that their Windows Store apps take forever to load, after updating to Windows 8.1.

Part 1. Fix the "programs take forever to open" issue

Don’t worry. You’ll learn the easy and helpful methods to fix the problem here. In this post, we will see what you could do to try and troubleshoot the problem where your Windows 10/8 apps take a long time to open. Follow the two parts below to troubleshoot "Windows APPs take a long time to load" issue first, and then speed up your computer to avoid this kind of problems.

1. Run the Windows Apps Troubleshooter

Some users of Windows 10/8 have complained of facing various issues with APPs. Either some APPs fail to install or run or update or simply crash. Nevertheless, to address many of the known APPs issues which may be preventing them from running properly on Windows 10/8, Microsoft has developed a Windows Store Apps Troubleshooter.

If it finds any problems, let it fix the issues automatically. It will check if the Microsoft Account sign-in is required in some cases, will check if the display resolutions are too low and a few other things.

After running the Troubleshooter, restart your system and then check.

2. Run System File Checker to fix the slow issue

  • Open Command Prompt
  • Run sfc /scannow to scan your Windows with the System File Checker

System File Check (sfc.exe) is integrated with Windows Resource Protection, which protects registry keys and folders as well as critical system files. Sfc utility can be invoked via Windows Command Prompt. And, the command sfc/scannow is used to scan all protected system files, if it finds a problem, it will attempt to replace the problematic files with a cached copy that is located in a compressed folder at %WinDir%\System32\dllcache. Just wait for the process to end, then restart your system and check.

3. Turn off Accelerated Graphics

Open Internet Explorer > Internet Options > Check Use software rendering instead of GPU rendering, to turn off Accelerated Graphics. Then, you can check if it helps.

4. Perform a Clean Boot in Windows 10/8/7

Clean Boot State which is used to diagnose and troubleshoot advanced Windows problems. If your computer or program is not starting normally, or if you receive errors when you start the computer that you cannot identify, you could consider performing a “clean boot.”

type msconfig in start search and hit Enter to open the System Configuration Utility.

Click the General tab, and then click Selective Startup. Clear the Load Startup Items check box, and ensure that Load System Services and Use Original boot configuration are checked.

clean boot system configuration

Click the Services tab. Select the Hide All Microsoft Services check box. Now click Disable all.

hide all microsoft services

Click Apply/OK and restart the computer. This will put Windows into a Clean Boot State.

If the clean boot helped you fix the error, fine! Else in the General tab, also click to clear the Load System Services check box, click Apply/OK and restart.

Part 2. Speed up the slow Windows 10/8/7

Computers running slow indeed bothers us a lot and many people have this unhappy experience that computers run slow after Windows 10 update. Or it takes a long time to run your games or programs. Here we have these reliable methods.

1. Clean Up junk files in Windows 10/8/7. Useless junk files make your computer slower than before. Cleaning up junk files to speed up your computer is a nice choice.

2. Increase C drive space. Most of us installed our programs on C drive, and C drive always seems out of space. Increasing C drive space and speed up your Windows seems urgent. Here we suggest partition freeware help you.
Just follow the easy steps!

 Windows 10 is supported

Step 1: Launch EaseUS Partition Master

Run EaseUS Partition Master

Step 2: Increase C drive space

1. Shrink partition to free up unallocated space:

Right-click on a partition next to the C: drive and select "Resize/Move".
Drag either end of the partition to shrink and leave unallocated space behind the system C: drive and click "OK".

2. Right-click on C: drive and select "Resize/Move".

Extend System partition

3. Drag the system partition end into unallocated space so to add space to C: drive.

Add space to C drive

Step 3: Keep all changes to extend C: drive

Click the "Execute Operation" and click "Apply" to keep all changes so to extend the system C: drive.

Confirm to extend system C drive

Approved and confirmed by the tech support department from EASEUS

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August 2018: How To Link Up Your Android Smartphone With Windows 10

How To Add Your Phone To Windows 10

To begin with, let’s look at how you can get your phone connected to your Windows 10 PC. Start by following the steps listed below.

  • Press the Windows Key or click the Windows Start menu button.
  • Next, search for Settings or click on the gear icon and open the Settings app.
  • Click the Phone option within the Settings app.

  • After that, click the Add a phone option.
  • You will be prompted to enter your phone number.
  • Once you’ve entered your phone number, you’ll receive a text message on your device.
  • Open the text message and click the link to be taken to the Microsoft Launcher app.
  • Install the app and then open it.

  • Once the app is installed on your Android smartphone, tap Get Started.
  • Go through the customization options.
  • Finally, sign into the Microsoft account you also use on your PC.
  • You should now see your phone appear on your PC in the Your Phone area in the settings menu.

How To Use A Linked Phone On Windows 10

Once your Android smartphone has been linked to your Windows 10 PC, there are a number of things you can do. We’ve taken a look at some of these features below.

How to Get Android Notifications on Windows 10

The easiest way to get most basic smartphone notifications on your Windows 10 PC is to install the Microsoft Cortana app from the Google Play Store. Follow the steps to install Cortana and setup notifications.

  • Open the Google Play Store app on your phone.
  • Search for Cortana.
  • Install Microsoft Cortana.
  • Once installed, open Cortana
  • Tap the three-menu button in the top right, then tap Settings

  • Once in the settings menu, tap Cross Device.
  • Next, tap to turn on notifications for missed call, incoming messages, low battery.
  • You can also tap App Notification Sync to get app notifications from all of your apps.
  • You must then give Cortana notification access.

After that, tap the back button and then choose which apps you’d like to sync your notifications for.

All of your chosen app notifications will now be synced to your PC.

How To Use Microsoft Apps On Android And PC

If you want to seamlessly use apps between your Android phone and your Windows PC, one of the best things you can do is use the Microsoft Apps application from the Google Play Store.

If you download Microsoft Apps, you’ll see a list of apps that are cross-compatible with your Windows 10 PC and Android smartphone. Apps include Microsoft Edge browser, Microsoft Word, Microsoft Excel, PowerPoint, Skype, OneDrive, and other Microsoft based apps.

Thanks for reading through hope this guide helped for more guides on other ideas check out the source of this information or our tech tips

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July 2018: Failed To Enumerate Objects In The Container, Access Is Denied

Generally in Windows, permissions helps us to keep content private or public. Thus it is very easy for us that we assign such permissions to our files and folders, such that others may invoke or not, according to the requirement. The permissions for folders/files can be changed with right click on a folders/files and selecting Properties. From here by switching to Security tab, we can configure the permissions.

Failed to enumerate objects in the container

However, sometimes due to clash of permissions or incorrect settings, you may not able to changes permissions and face error while doing so. In such scenarios, the following error is most common:

Failed to enumerate objects in the container, Access is denied.

You’re more likely to face this error when you’re not the owner of the content, whose permissions you’re changing about. Thus in such cases, following are the exact steps you should take to avoid the error:

1. Firstly, right click over the folder/file whose permissions you’ve to change. Select Properties.

Failed-To-Enumerate-Objects-1

2. Next, in the Properties windows, switch to Security and hit Advanced option there.

Failed-To-Enumerate-Objects-6

3. Moving on, in the below shown screen, you have to click number-wise to follow sequence. That is, first click Changelink for Owner in the Advanced Security Settings window. Then click Advanced option in Select User or Group window, and then click Find Now in the another window so opened. Here you need to select your user account under the Search Results so listed. Then click OK -> OK -> Apply -> OK.

Failed-To-Enumerate-Objects-4

4. Previous step takes you back to window shown in step 2, hence click Advanced option there. Now in the Advanced Security Settings, you must check Replace owner on subcontainers and objects and Replace all child object permissions entries with inheritable permission entries from this object. Click Apply followed by OK.

Failed To Enumerate Objects In The Container

Thus finally, you can change permissions the window shown in step 2. No error would be encountered by you now.

Do note that when you change Permissions, it does make your PC a ‘bit less secure’.

Verified by the Technical Department WOUGNET and for more details on this please read here

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June 2018: Troubleshoot a Failed Hard Drive


If you get a BSOD or other random error with the Windows operating system, it is usually assumed to be because of a virus, malware or other software error. If you’ve gone through all of the proper troubleshooting steps regarding PC viruses and other Windows software, but still are getting an error with the operating system, it may be due to a failing or erroneous hard drive.

If any PC part is to fail, or at least cause errors within the Windows OS, it’s most likely the hard drive. Sometimes, PC parts can fail without notice, leaving Windows in a non-functional state or with poor performance or random errors. In today’s article, we will review some ways that you can troubleshoot a basic hard drive.

Hard Drives

Hard drives are one of the most common computer parts that fail without notice. Additionally, hard drive errors can cause many types of Windows errors.

Checking a Hard Drive for Errors

If you can boot into Windows, you can use the built-in CHKDSK function to help troubleshoot a failing hard drive or hard drive with errors.

Begin by launching the Start Menu and selecting Computer. This will queue the Computer window, which lists all of the PC’s active drives.

Windows Computer Pane

In most cases, the internal and primary hard drive for a PC will be the Local Disk (C:) drive. However, it may be different depending on your PC’s drive setup. From the Computer pane, locate the PC’s hard drive and right-click it. From the context menu, select the option Properties.

This will launch the Properties dialog for the specific drive.

Local Disk Properties

Click the Tools tab and select the Check now option to check the hard drive for errors.

Windows Error Checking

Can’t Boot Into Windows

If you cannot boot into Windows, then you also have the option of running the CHKDSK function (mentioned above), from Windows Recovery Console. You will need a functional PC with Windows to create a System Repair Disc. As Microsoft notes, creating a System Repair Disc can be done using the following steps:

System Repair Disc

Upon booting from the system repair disc, you can run CHKDSK, but additionally, the disc has a few other utilities that can help repair and troubleshoot a Windows operating system that will not boot. Remember, for failed or erroneous hard drives, the objective is to be able to boot into Windows so that you can backup any important files or data from the drive.

Data Recovery

If none of the above options are suitable, then you can also attempt data recovery, if the hard drive has important files or data that you absolutely need. Data recovery is a bit more work, but it can be worth it in some situations.

Data recovery is complex, and can involve advanced drive troubleshooting using fdisk and commonly, specialty recovery software. If the hard drive has errors, is completely corrupt and won’t boot into Windows, you may be able to recover files simply by removing the drive from the PC and using a hard drive enclosure to connect the drive externally to an existing Windows PC. From there, you may be able to use specialty software to manually browse the Windows based disk using file structure, and manually move important files or data to another drive.

Additionally, to learn more about hard drives and complex data recovery options, you may want to check out PCStats Beginner’s Guide to Hard Drive Recovery.

Complete Reformat and Erase

In a scenario where Windows won’t boot and even the System Repair option fails to fix the hard drive, you should consider performing a complete reformat and erase, before considering the drive to be a vegetable and throwing it to the garbage. In some cases, such as a complex rootkit virus, Windows may have system level errors, in which a hard drive format is the best option.

To completely format and erase an internal PC hard drive, you can create a bootable formatting disc. For this, you may want to check out DBAN, or Darik’s Boot and Nuke. Upon booting from a DBAN disc, you can wipe the primary PC hard drive using some basic command line.

A Failed Hard Drive

Worst case scenario is a completely failed hard drive that may have a failed spindle, arm or platter.

Hard Drive Components

In a case where the actuator/arm or other mechanical component has failed, you may want to consider the drive to be done with. However, if you have extremely important data on the drive, and the platters are still intact and undamaged, you may be able to swap the platters to an identical drive and repair the drive, which would ultimately give you the option to recover your PC data.

This requires an advanced technical understanding of hard drives, calibration and more. So, in most cases, it would be better to have a tech or data recovery specialist do this, rather than attempt it yourself.

Those are a few ways that you can troubleshoot, recover, diagnose and fix hard drive errors and failed hard drives. Enjoy!

Compiled by the Tech Support department from the Help Desk Geek  

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