Appreciating the contribution of the m-Omulimisa in improving service delivery in Northern Uganda: A case of Oyam District
In 2016 Women of Uganda Network (WOUGNET) partnered with the Agricultural Innovation System Brokerage Association (AGNISBA) to integrate the use of an SMS platform called “m-Omulimisa” to enable WOUGNET to receive complaints on service delivery from the reporters; the Voluntary Social Accountability Committees (VSACs) and other community members. The complaints received are forwarded to responsible […]