May 2020: Are you worried about what your kid would watch on Youtube? Not anymore read this below to get solution

Introducing YouTube Kids which is an app specifically designed for kids, makes it easier for children and parents to find the content they are interested in. The child-friendly video-sharing app is free to download for Android and iOS.

The app will feature popular local children’s brands like Morph, Teletubbies, Wallace & Gromit, and The Magic Roundabout. While YouTube hasn’t indicated a specific age range for the app, it does appear to be suitable mainly for children aged 3-8 years old.

Parents should be aware the app does feature advertisements. The video-sharing app has insisted that the advertisements selected for the site go through a review process to ensure they are age-appropriate.

However, if you or your child come across any inappropriate content you can flag it in the same was you would on the original YouTube app. For more info on flagging videos go to

Getting Started

Parental setup is required to ensure the best experience possible for your child. The app doesn’t require a sign-in or Google account. Once the app is downloaded, YouTube will ask parents/adults to insert a code to ensure you are an adult, it will then check what settings you would like to use.

These settings include restricting your child’s experience by turning search off. This means your child can’t search for content, which reduces the chances that they will encounter a video you don’t want them to watch.

Another option offered for parents is the timer function. Parents can limit screen time by telling kids when it’s time to stop watching. The timer will display a friendly alert and stop the app when the session is over. For more info on the timer function go to

These settings can be easily updated once the app is live. Parents simply tap the lock icon on the app screen.

Once set-up, users can view videos via four categories on the homepage  (Shows, Music, Learning and Explore). When the account has been active for a certain period of time users will also be given recommendations on what to watch based on previously viewed content.

There is also a search option similar to YouTube, however, if users insert any inappropriate terms the app will simply suggest they try searching for something else.

For more info go to the YouTube Kids parental center:

Updated New features: Collections, Parent Approve Mode, Search Off Corpus

YouTube Kids has made a series of improvements, making it a safer experience for young children. Parents can now choose collections of programmes created by YouTube Kids and trusted third-party partners. YouTube Kids has also made improvements to the ‘search-off’ feature in order to offer a more contained experience. YouTube Kids are also working on a parent-approved content option that will allow parents to select every channel and video available in the app later in the year. You can read more about it in this blog post.

Parental Sign-In in EU

YouTube Kids will also be shortly launching a sign-in feature for parents on the YouTube Kids app. Signing in will enable parents to customize content their kids can see in the app and set this across all devices. If a parent blocks a video, that specific video will no longer be shown/viewable the YouTube Kids app when signed in. If a user is signed in when they report a video, that video will also be blocked from the YouTube Kids app when signed in.

Additionally, parents will also soon have the ability to set up a customized user interface for each child in their family. The app will allow signed in parents to create a separate experience for each child in their household. Each can have a separate set of viewing preferences and recommendations, allowing multiple children to get the most out of the YouTube Kids app. This is especially handy on a shared device that more than one child uses. Please take a look at the YouTube Kids parent guide for more information.

Compiled by:

Technical Support Department and cited from 

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April 2020: 5 ways you can help keep your children safe online during Lockdown

1. Keep them safe with open communication

Have an honest dialogue with your children about who they communicate with and how. Make sure they understand the value of kind and supportive interactions and that mean, discriminatory or inappropriate contact is never acceptable. If your children experience any of these, encourage them to tell you or a trusted adult immediately. Be alert if your child appears to be upset or secretive with online activities or if they are experiencing cyberbullying.

Work with your child to establish rules on how, when, and where devices can be used.

2. Use technology to protect them

Check that your child’s device is running the latest software and antivirus programs, and that privacy settings are on. Keep webcams covered when not in use. For younger children, tools such as parental controls, including safe search, can help keep online experiences positive.

Be cautious of free online educational resources. Your child should never have to provide a photo or their full name to use these resources. Remember to check the privacy settings to minimize data collection. Help your child learn to keep personal information private, especially from strangers.

3. Spend time with them online

Create opportunities for your child to have safe and positive online interactions with friends, family, and you. Connecting with others is more important than ever at the moment and this can be an excellent opportunity for you to model kindness and empathy in your “virtual interactions”.

Help your child recognize and avoid misinformation and age-inappropriate content that may increase anxiety about the COVID-19 virus. Many digital resources from credible organizations like UNICEF and the World Health Organization are available for you and your child to learn about the virus together.

Spend time with your child to identify age-appropriate apps, games, and other online entertainment.

4. Encourage healthy online habits

Promote and monitor good behavior online and on video calls. Encourage your children to be kind and respectful to classmates, to be mindful of what clothes they wear, and to avoid joining video calls from a bedroom. 

Familiarize yourself with school policies and helplines to report cyberbullying or inappropriate online content.

As children spend more time online, they can be exposed to more advertising that may promote unhealthy foods, gender stereotypes, or age-inappropriate material. Help them recognize online ads and use the opportunity to explore together what is wrong with some of the negative messaging you see.

5. Let them have fun and express themselves

Spending time at home can be a great opportunity for your children to use their voices online to share their views and support those in need during this crisis.

Encourage your child to take advantage of digital tools that get them up and moving, like online exercise videos for kids and video games that require physical movement.

Remember to balance online recreation with offline activities, including time outside, if possible.  

Photo credit Tolu Bamwo Nappy

Compiled and approved by the technical department and its sited from UNICEF ORG

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March 2020: What do you understand about Phishing

What is Phishing?

Phishing is a cybercrime in which a target or targets are contacted by email, telephone or text message by someone posing as a legitimate institution to lure individuals into providing sensitive data such as personally identifiable information, banking, and credit card details, and passwords.

The information is then used to access important accounts and can result in identity theft and financial loss.

How to Recognize Phishing

Scammers often update their tactics, but there are some signs that will help you recognize a phishing email or text message.

Phishing emails and text messages may look like they’re from a company you know or trust. They may look like they’re from a bank, a credit card company, a social networking site, an online payment website or app, or an online store.

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. They may

  • say they’ve noticed some suspicious activity or log-in attempts
  • claim there’s a problem with your account or your payment information
  • say you must confirm some personal information
  • include a fake invoice
  • want you to click on a link to make a payment
  • say you’re eligible to register for a government refund
  • offer a coupon for free stuff

Test your skills here about phishing 

Phishing Quiz

Imagine you saw this in your inbox. Do you see any signs that it’s a scam? Let’s take a look.

  • The email looks like it’s from a company you may know and trust: Netflix. It even uses a Netflix logo and header.
  • The email says your account is on hold because of a billing problem.
  • The email has a generic greeting, “Hi Dear.” If you have an account with the business, it probably wouldn’t use a generic greeting like this.
  • The email invites you to click on a link to update your payment details.

While, at a glance, this email might look real, it’s not. The scammers who send emails like this one do not have anything to do with the companies they pretend to be. Phishing emails can have real consequences for people who give scammers their information. And they can harm the reputation of the companies they’re spoofing.

How to Protect Yourself From Phishing Attacks

Your email spam filters may keep many phishing emails out of your inbox. But scammers are always trying to outsmart spam filters, so it’s a good idea to add extra layers of protection. Here are four steps you can take today to protect yourself from phishing attacks.

Four Steps to Protect Yourself From Phishing

1. Protect your computer by using security software. Set the software to update automatically so it can deal with any new security threats.

2. Protect your mobile phone by setting software to update automatically. These updates could give you critical protection against security threats.

3. Protect your accounts by using multi-factor authentication. Some accounts offer extra security by requiring two or more credentials to log in to your account. This is called multi-factor authentication. The additional credentials you need to log in to your account fall into two categories:

  • Something you have — like a passcode you get via text message or an authentication app.
  • Something you are — like a scan of your fingerprint, your retina, or your face.

Multi-factor authentication makes it harder for scammers to log in to your accounts if they do get your username and password.

4. Protect your data by backing it up. Back up your data and make sure those backups aren’t connected to your home network. You can copy your computer files to an external hard drive or cloud storage. Back up the data on your phone, too.

What to Do If You Suspect a Phishing Attack

If you get an email or a text message that asks you to click on a link or open an attachment, answer this question: Do I have an account with the company or know the person that contacted me?

If the answer is “No,” it could be a phishing scam. Go back and review the tips in How to recognize phishing and look for signs of a phishing scam. If you see them, report the message and then delete it.

If the answer is “Yes,” contact the company using a phone number or website you know is real. Not the information in the email. Attachments and links can install harmful malware.

What to Do If You Responded to a Phishing Email

If you think a scammer has your information, like your Social Security, credit card, or bank account number, go to There you’ll see the specific steps to take based on the information that you lost.

If you think you clicked on a link or opened an attachment that downloaded harmful software, update your computer’s security software. Then run a scan.

How to Report Phishing

If you got a phishing email or text message, report it. The information you give can help fight the scammers.

Step 1. If you got a phishing email, forward it to the Anti-Phishing Working Group at If you got a phishing text message, forward it to SPAM (7726).

Step 2. Report the phishing attack to the FTC at

Cited From

Phishing Org

Compiled and approved by the Technical support Department

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February 2020: Mobile Hotspot not working in Windows 10

If you cannot turn on the WiFi mobile hotspot and you see a message We can’t set up a mobile hotspot, Turn on Wi-Fi on your Windows 10 PC, here are a few suggestions that will help you fix the problem.

Mobile Hotspot not working in Windows 10

We can’t set up a mobile hotspot, Turn on Wi-Fi

The Internet is something which we need everywhere, if not the mobile data and broadband; we need the hotspot from someone. While the mobile hotspot is a very convenient option, it sometimes shows the configuration errors.

A mobile hotspot is a technology that lets you share your internet connection with other devices using the WiFi feature.

Windows 10 comes with the option to create Mobile Hotspot.  But if you cannot turn on the WiFi mobile hotspot and you see a message We can’t set up a mobile hotspot on your Windows 10 PC, here are a few suggestions that will help you fix the problem. There are several reasons which can lead to such errors in connecting with mobile hotspot. But, before we start with the fixes of these errors, the very first thing recommended is to check the connection with some other device so that you know that the issue if with your hotspot settings in Windows PC or in the device you are connecting.

The second thing recommended is to check if the internet connection is working properly or not, is it your system or the connection itself is creating the problem.

Well, if these two checks are done and you still aren’t able to get it connected, check the following fixes-

1] Run Network Adapter Troubleshooter

Windows 10 PC comes with the troubleshooters for all your issues, do check with it first and classify what exactly is the error.

  • Type Troubleshoot in the search bar of your PC and open the Troubleshoot settings.
  • Scroll down the right pane and select ‘Network Adapter’ and click on ‘Run Troubleshooter’.
  • The PC will then start checking for the possible errors and will possibly detect the issue.

2] Update the driver

If you are a regular PC user, you must know that the outdated drivers often create issues in the functionality. Thus it is advised to update the Network adapter driver if you are facing the issues in connecting your mobile hotspot.

To update the driver, you need to open the Device Manager.

  • Type Device Manager in the search box and open it.
  • Go to the Network Adapters.
  • Select your Network Adapter from the list and right-click.
  • Select Update driver
  • Once done with the update, reboot your PC.
  • Check if it resolves the issue of your mobile hotspot.

3] Change Adapter Settings

  • Open Mobile Hotspot settings on your PC.
  • Press Win+I to open Settings and go to Network and Internet.
  • Scroll down the left pane and select Mobile Hotspot.
  • Go to ‘Related Settings’ from the right pane and click on Change adapter options.
  • Identify your mobile hotspot adapter, right-click and go to Properties.
  • Open Sharing tab and Uncheck “Allow other network users to connect through this computer’s Internet connection”.

4] Check Registry settings

Type Regedit in the Start menu and open Registry Editor. Right-click and select Run as administrator. Now navigate to the following registry key:

  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WlanSvc\Parameters\HostedNetworkSettings\

Right-click on HostedNetworkSettings in the right pane and select Delete.

These are some of the fixes for the most common errors while connecting mobile hotspot on Windows 10. Do let us know if you have some other fixes to add to the list.

Compiled and checked by the technical support department, and cited from the windows club

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January 2020: How To View Saved Wifi Passwords In Android (2 Methods)

First Method: Using Apps

1. Using File Managers

Step 1. First of all, you need a file explorer that gives you the read access to the root folder. If your default File manager doesn’t give you the read access to the root folder, then you can install Root Explorer or Super Manager which will grant superuser permission to you to access the system folder

Step 1. Go to data/misc/wifi folder, and you will find a file named wpa_supplicant.conf.

How To View Saved Wifi Passwords In Android
How To View Saved Wifi Passwords In Android

Step 2. Open the file and make sure to open the file in a built-in text/HTML viewer for the task. Now in this file, you will be able to see the network SSID and their passwords next to it.

How To View Saved Wifi Passwords In Android
How To View Saved Wifi Passwords In Android

Now note down the network name and its password. In this way, you will be able to view all saved WiFi passwords on the Android device.

Note: Please do not edit anything in wpa_supplicant.conf as it can alter your device working or it will have the effect on your Wifi connectivity.

2. ES File Explorer

Step 1. Download and Install ES File Explorer App on your Android device and open the app.

Step 2. Now you need to enable the “Root Explorer” option in ES File Explorer.

ES File Explorer
ES File Explorer

Step 3. Now you need to move to the Root folder in ES File Explorer, and you need to find a directory called “Data.”

ES File Explorer
ES File Explorer

Step 4. Now under the “Data”, you need to locate the folder “Misc”

ES File Explorer
ES File Explorer

Step 5. Now under the WiFi folder, you need to locate the file with name wpa_supplicant.conf. Simply open the file with ES File Explorer’s built-in text/HTML viewer.

ES File Explorer
ES File Explorer

Step 6. Now you can see all your SSID (network name) along with PSK (Password) next to it and close the file.

ES File Explorer
ES File Explorer

That’s it! You are done, this is how you can find saved WiFi password using ES file explorer.

Other Apps:

Well, just like ES File Explorer there is plenty of other third-party file manager app available for Android that can be used to access the root directories. Below, we are going to list down 2 best file explorer apps like ES File Manager that can be used to open the wpa_supplicant.conf file to view saved wifi password.

1. Root Browser
Root Browser
Root Browser

Root Browser is one of the best and full-fledged file manager and root browser app available on the Google Play Store. The best thing about Root Browser is that it allows users to access the root directories. Not just that, but Root Browser also includes an SQLite Database Editor, APK Analyzer, multi-pane navigation and much more. So, Root Browser is another best file explorer app that can be used to view saved wifi passwords.

2. X-plore File Manager
X-plore File Manager
X-plore File Manager

X-plore File Manager is one of the best and most advanced file explorer app available on the Google Play Store. To edit the wpa_supplicant.conf file, you need to have a rooted Android device. Some of the advanced features of the X-plore File Manager includes Root, FTP, SMB1, SMB2, SQLite, etc. Not just that, but X-plore File Manager also supports SSH file transfer and SSH shell.

2nd Method: Using Wifi Password Recovery (Root)

Wifi Password Recovery is a free tool that requires root access to recover saved passwords in your Android smartphone. You can use this tool to backup all your wifi passwords on your device

Wifi Password Recovery Features:

  • LIST, BACKUP & RESTORE all network’s (WiFi) password saved on your device!
  • Show SSID and Password on fullscreen (for easy viewing and sharing with others)
  • Copy WiFi Password to Clipboard (to be able to paste anywhere)
  • Show QR Code (to another device scan and access the network)
  • Share password through SMS or Email

How To Use Wifi Password Recovery?

Step 1. You need to download Wifi Password Recovery app on your rooted Android smartphone.

How To View Saved Wifi Passwords In Android
How To View Saved Wifi Passwords In Android

Step 2. After you installed it, you need to grant the Root Permissions.

How To View Saved Wifi Passwords In Android
How To View Saved Wifi Passwords In Android

Step 3. Now you can see all your saved wifi passwords listed with SSID Name and Pass. If you want to copy the password just tap on the network and then select “Copy password to clipboard.”

How To View Saved Wifi Passwords In Android
How To View Saved Wifi Passwords In Android

That’s it you are done! This is the easiest way to know saved WiFi passwords in your Android smartphone.

3rd Method: By ADB Commands

Android Debug Bridge (ADB) is just like CMD for Windows. ADB is a versatile tool that allows users to manage the state of an emulator instance or Android-powered device. Through ADB, you can execute commands through the computer to your Android device to perform sets of tasks. Here’s how you can use ADB commands to view saved WiFi Password on Android.

Step 1. First of all, download the Android SDK Package on your Windows computer and install the .ext file.

Step 2. Next, enable the USB Debugging on your Android device and connect it with the computer via USB Cable.

Through ADB Commands
Through ADB Commands

Step 3. Next, head to the folder where you have installed Android SDK Platform Tools. Now on your computer download & install ADB drivers from

Step 4. Now from the same folder hold the Shift key and right-click inside the folder. Click on the ‘Open Command Windows Here’

Through ADB Commands
Through ADB Commands

Step 5. To check whether the ADB is working or not, enter the ‘ADB devices’ command. It will list the connected device.

Step 6. Next enter ‘adb pull /data/misc/wifi/wpa_supplicant.conf c:/wpa_supplicant.conf’ and press Enter.

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